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	<title>Comments on: IM love</title>
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	<link>http://stevelawson.name/seealso/archives/2008/10/im_love.html</link>
	<description>a library weblog by Steve Lawson</description>
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		<title>By: gwen</title>
		<link>http://stevelawson.name/seealso/archives/2008/10/im_love.html/comment-page-1#comment-40664</link>
		<dc:creator>gwen</dc:creator>
		<pubDate>Mon, 20 Oct 2008 20:38:40 +0000</pubDate>
		<guid isPermaLink="false">http://stevelawson.name/seealso/?p=736#comment-40664</guid>
		<description>I&#039;m still trying to get people to start doingthis at my new library... someday!  It is a nice feeling when you help someone and they are so happy.  They don&#039;t always act so nice in person.</description>
		<content:encoded><![CDATA[<p>I&#8217;m still trying to get people to start doingthis at my new library&#8230; someday!  It is a nice feeling when you help someone and they are so happy.  They don&#8217;t always act so nice in person.</p>
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		<title>By: Steve Lawson</title>
		<link>http://stevelawson.name/seealso/archives/2008/10/im_love.html/comment-page-1#comment-40406</link>
		<dc:creator>Steve Lawson</dc:creator>
		<pubDate>Fri, 17 Oct 2008 03:02:35 +0000</pubDate>
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		<description>Glad you still have a place in your heart for us, John.

Emilie, that&#039;s great that you get that many IM questions per day. I think it&#039;s worth it even for a relatively low number of questions because it&#039;s so easy to staff and I feel like we might not get those questions otherwise. And &lt;em&gt;I &lt;/em&gt;certainly love the Pikes Peak Library District, even thought I haven&#039;t used the IM reference yet.</description>
		<content:encoded><![CDATA[<p>Glad you still have a place in your heart for us, John.</p>
<p>Emilie, that&#8217;s great that you get that many IM questions per day. I think it&#8217;s worth it even for a relatively low number of questions because it&#8217;s so easy to staff and I feel like we might not get those questions otherwise. And <em>I </em>certainly love the Pikes Peak Library District, even thought I haven&#8217;t used the IM reference yet.</p>
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		<title>By: Emilie</title>
		<link>http://stevelawson.name/seealso/archives/2008/10/im_love.html/comment-page-1#comment-40383</link>
		<dc:creator>Emilie</dc:creator>
		<pubDate>Thu, 16 Oct 2008 19:03:41 +0000</pubDate>
		<guid isPermaLink="false">http://stevelawson.name/seealso/?p=736#comment-40383</guid>
		<description>I love warm fuzzies via IM!  At PPLD we have been getting more traffic than expected via IM, mostly through our widgets on our site...especially given our limited hours that we staff.  I would say we get between 2 and 4 questions an hour for the 4 hours a day that we staff is pretty good...and I hope our patrons like us as much as the Tutt patrons!</description>
		<content:encoded><![CDATA[<p>I love warm fuzzies via IM!  At PPLD we have been getting more traffic than expected via IM, mostly through our widgets on our site&#8230;especially given our limited hours that we staff.  I would say we get between 2 and 4 questions an hour for the 4 hours a day that we staff is pretty good&#8230;and I hope our patrons like us as much as the Tutt patrons!</p>
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		<title>By: John Bickar</title>
		<link>http://stevelawson.name/seealso/archives/2008/10/im_love.html/comment-page-1#comment-40373</link>
		<dc:creator>John Bickar</dc:creator>
		<pubDate>Thu, 16 Oct 2008 15:35:30 +0000</pubDate>
		<guid isPermaLink="false">http://stevelawson.name/seealso/?p=736#comment-40373</guid>
		<description>Hey, I love Tutt too!</description>
		<content:encoded><![CDATA[<p>Hey, I love Tutt too!</p>
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